Our Commitment to Your Privacy
We believe in complete transparency about how we handle your data. Here's everything you need to know about our privacy practices.
Information We Collect
We collect information you provide directly to us, such as when you book a tour, contact us, or create an account. This includes your name, email address, phone number, payment information, and any special requests or preferences you share. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process bookings, communicate with you about your tours, send you updates and marketing materials (with your consent), and comply with legal obligations. We may also use your information to personalize your experience, analyze usage patterns, and improve our website and services.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted partners who assist in operating our website or conducting our business, such as payment processors, email service providers, and analytics services. We may also disclose your information when required by law or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, regular security audits, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly. If you are located in certain jurisdictions, you may have additional rights under applicable data protection laws, such as the right to data portability and the right to object to certain processing activities.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website. We also use Google Analytics and other analytics tools to help us understand how visitors interact with our site.
Third-Party Services
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use. We may also integrate third-party services for payments, email communications, and analytics.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries and the processing of your information in accordance with this Privacy Policy.
CLIENTS SAY
Join hundreds of satisfied adventurers who trust us with their personal information.
I felt completely secure sharing my information with Atlas Hikes. Their transparency about data usage gave me peace of mind.
Sarah Johnson
London, UK
Professional and trustworthy. I appreciated how they clearly explained their privacy practices before booking.
Marcus Chen
Sydney, Australia
Atlas Hikes sets the standard for privacy protection in the adventure tourism industry. Highly recommended.
Elena Rodriguez
Madrid, Spain
Questions About Your Privacy?
We're here to help. Contact our privacy team with any questions or concerns.
Contact Information
Email: privacy@atlashikes.com
Phone: +212 655-723822
Address: Imlil, Atlas Mountains, Morocco
Response Time: Within 24 hours
Data Protection Officer
Name: Brahim Amjif
Email: dpo@atlashikes.com
Phone: +212 655-723822
Languages: English, French, Arabic, Berber
For urgent privacy concerns or data breach reports, please call our emergency line: +212 655-723822
